Is this email legit?

Question

Hi, a guy from our IT department received the below email. I have seen some previous threads, where these noreply+....@id.atlassian.net were legit. But some of them are phishing attempts. Can I somehow contact some Atlassian team, that would confirm whether this is a legit email or not?

Thanks.

Andy Heinzer · Answer

It looks legit from what I can see right now.   Seems that someone in your team has made their first name "Admin" which doesn't help to personalize the message in quite the way I think Atlassian expected.

It is possible that someone has used one of our cloud services to send out email abuse/spam.  But I can't tell from the info you have provided if that is the case yet or not.

If I knew who the recipient was OR what the "Atlassian Mail Transaction ID" was for that message (it's only visible in the message headers), then I could lookup from our systems to see if this message was sent from Atlassian after all.  I suspect that it was, but it's not easy to determine which site/user sent this from the information currently provided.

Andy

Jack Brickey · Answer

It appears legit but have flagged the post for an official response.