Hi Team,
User create jsm ticket it show error ( this form contains a hidden files that does not have a valid default value configured.)
Thanks
Amar
Hi @amar amarendra
As I understand your description it looks like some fields are set as required but don't have default value set. It looks like on request type customer is filling fields but some other fields are set as required and not displayed on customer request type. Please check field configuration and workflow validator on create transition.
Regsards,
Seba
Please go to that Request Type and check the fields where you selected a default value for a particular field then update it. It could be because the particular field value has been updated.
Hi @Manoj Kumar Gangwar @Sebastian Krzewiński
Hi have checked there is no request type ( This request type has no hidden fields).
Could you please check if the form is attached with this request type. If yes check the form and check the fields for default field set.
@Manoj Kumar Gangwar attached optional
It looks like you're new here. Sign in or register to get started.