Scrum Board - No one but me can see the Active Sprint and Backlog areas

Ryan Willms

I have created a Company-Managed Software project within which, I want to use a Scrum Board. I am quite well versed in Jira admin, albeit less so with Scrum projects.

I am able to do everything I would like and have this view of everything I would expect. I understand this is essentially a permissions issue, so will describe what has been checked:

1. Filter for Board has been given Viewer permissions to all

2. Board has been given Viewer permissions to all

3. A colleague was made project admin in the project settings, but still, he only sees the reduced view without Backlog and Active sprints

4. I have an active sprint that has begun

Full expected view:

Reduced (Point #3 above):

 

Any ideas on what I need to do in order for others to be able to view the Backlog and Active sprints? 

Ryan Willms

I basically added people to every single permissions group that seemed related but nothing changed until I added them to `jira-software`. Which, sort of makes sense but still don't know why the others didn't work. Perhaps this supercedes it. 

Anyways, my problem is now solved