We need an automation if we have 2 customfields we need to update 2nd field based on 1st field value

Question

Ex:

* I have System dropdown field is there in that Occurrence, Value and Data are the 3 values present.
* I have 2nd customfield named as result numeric field is present.

* if user selects `Occurence in result field it update as 1
* if user selects Value in result field it update as 2
* if user selects Data in result field it update as 3.

Based on system field dropdown values the result field should auto update.

For this I need single automation with the above conditions.

Can anyone help on this

Stephen.Lugton · Answer

@thumuluru.shreya

Have a look at the links @Trudy P Claspill shared, they will show you how to set up the trigger and conditions for your automation.

For your example, if you follow those instructions with the following values you should gt the result you want:

When: Field Value Changed
Field to monitor: Dropdown field

Condition: IF or Else

IF Condition: Issue Fields Condition
Dropdown field = Occurrence

Then: Edit Issue
Results Field = 1

Else Condition: Issue Fields Condition
Dropdown field = Value

Then: Edit Issue
Results Field = 2

Else Condition: Issue Fields Condition
Dropdown field = Data

Then: Edit Issue
Results Field = 3

thumuluru.shreya · Answer

@Trudy P Claspill , Could you please elaborate with my example?

Trudy P Claspill · Answer

Hello @thumuluru.shreya

What is your experience with creating Automation Rules? Have you tried to create this one?

You could use the Field Value Changed

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Field-value-changed

You would use the If/Else condition to evaluate the first field's value.

https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#If-else-block

Then use the Edit action under each If/Else-if block to set the second field.