Can't login

Question

I can't login to jira, the following error is showing

Hash 155X1EA Trace 4428157a3a644a2798e713c2270e2e5e

Mohanraj Thangamuthu · Answer

Hello, Good day. Whether all users are facing this issue or only you are noticing this error?

Carlos Garcia Navarro · Answer

Hi @Jonathan rosenbaum ,

Welcome to the Community! Did you try with different browsers? I just checked here https://jira-software.status.atlassian.com/ and didn't see an ongoing issue with Jira. Are other users also experiencing this?

Vishal Biyani_2pr07j · Answer

@Jonathan rosenbaum

Can you try clearing the browser cache and try again?

Alternatively, talk to your jira admin and confirm that your id is active?