Why can't the User find the specific person when setting the viewer or editor inDashboard or filter?
Hello @Yunqi Zhang
Welcome to the Atlassian community.
Are you sure the dashboard owner is entering the name correctly?
Is the user a licensed user of the Jira product?
Can the dashboard owner find other users?
Can other dashboard owners find the user?
It looks like you're new here. Sign in or register to get started.
