Manual trigger automation rule to create multiple subtasks

Arkadiusz Alicki

Hi,

We need to have manual automation rule for creating subtasks. For example, when we receive ticket that employee leaves our company, there is a bunch of different systems where we need to revoke access. (and same situation when we onboard someone)

I'd like to create manual trigger where I can indicate user email, needed systems and type of action (OFF systems / ON systems). 

Then, depending on how many systems I will pick, x subtasks will be created with following title: "{{systemName}} {{actionType}} for {{userEmail}}" 

Firstly, I tried to loop through checkboxes and then create needed subtasks if checkbox value is true - but I can't make it work with advanced branching rules. 

I also found out that we can only prompt user with form with max 10 fields, and we have much more than 10 systems. 

As a workaround i thought user prompt may look like that:

1. User Email - text field
2. Type of action - dropdown field
3. System 1 - checkbox
4. System 2 - checkbox
5. System 3 - checkbox
6. System 4 - checkbox
7. System 5 - checkbox
8. System 6 - checkbox
9. System 7 - checkbox
10. Additional systems - text field

And in 10th additional field, i would input systems separated with space, and based on that field I could somehow create a list to iterate through and create subtasks? 

Thank You in advance for Your help ! 

 

Here's my rule and output: 

Valerie Knapp_dpp5c6

Hi @Arkadiusz Alicki , thanks for your post.

I am doing something similar for onboarding, where people say in the onboarding ticket what items need to be ordered, they indicate in the check box the items and then I am creating a subtask for each 

This is working for us. You are saying there is some limitation to use this approach. Please can you explain this?

Best wishes