Retrieve ALL users contacts in JSM OPS

Question

Hello team Could someone help with any advice in regards to how we can retrieve the contacts of all users in thenew JSM OPS ? We have migrated fromops genie to JSM and i am testing the APIS, and all i can get is the contacts of my user , so the user of the API key in use( i am org admin) I am using the List contacts endpoint GET List contactsExperimental Returns the list of the contacts of a user. OAuth 2.0 scopes required:read:ops-config:jira-service-managementRequest Query parameters Expand alloffsetinteger sizeinteger Responses 200OK Returned if the request is successful. application/json PaginatedResponseContactWithApplyOrderResponseShow child properties401Unauthorized404Not Found422Unprocessable Entity / This code sample uses the 'node-fetch' library: // https://www.npmjs.com/package/node-fetch const fetch = require('node-fetch'); fetch('https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts', { method: 'GET', headers: { 'Authorization': `Basic ${Buffer.from( 'email@example.com:' ).toString('base64')}`, 'Accept': 'application/json' } }) .then(response => { console.log( `Response: ${response.status} ${response.statusText}` ); return response.text(); }) .then(text => console.log(text)) .catch(err => console.error(err));200Response{ "values": [ { "id": "299003c3-8221-4a9f-b63d-2370c4caaaaa", "method": "email", "to": "test@example.com", "status": { "enabled": true }, "applyOrder": 0 }, { "id": "735a619b-e420-4d46-ab5c-45523011aaaa", "method": "sms", "to": "90-555-555-5555", "status": { "enabled": true }, "applyOrder": 1 } ], "links": { "next": "url?offset=2&size=1", "last": "url?offset=2&size=1" } } Is there a way to pass any user identifier and get this user's contacts???

Tuncay Senturk _Snapbytes_ · Answer

Hi @Michail Kotantakis

The API documented here shows that there are three parameters (offset, size and targetAccountId. So use GET for the below endpoint

https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts?targetAccountId={accountId}

To retrieve all users’ contacts, you would need to first get the relevant Jira accountIds, then call this endpoint once per user. I could not see any API to retrieve all contacts in one single endpoint.

I hope this helps.