Scenario
We are setting up a form to be filled out by internal staff members via JSM Portal. In some cases we want to pre-fill fields with user related values like i.e. name, department, position or role in project.
Example
One feld we want to have on our form is reported by. It should enable the user creating the issue to select the reporter. Default the user should be pre-selected. (just like the field: Raise this request on behalf of an agent sees, when creating an issue directly in jsm)
Solution
We don't have one yet. Hoping for your input (we've considered automations, to fill some of the linked issue-fields once the form is submitted, but this doesn't make this information visible to our users, when filling out the form.