nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Setting a JIRA Date Field from a JPD Date Field

Betany Riley_ijgmqv

Hi All!

I am trying to write an automation where a Start Date in JPD is copied over to the JIRA Start Date field when the Delivery ticket is spun up. I have followed along THIS link which talks about string processing but have been unable to successfully get the date set on my JIRA ticket from JPD. PRD Start Date is coming from JPD and is cf107178. I did make sure that his automation was a global automation since it spans two projects. iScreen Shoter - Google Chrome - 250203171035.png

When the rule runs, I receive a "Success" Message in my audit log, but nothing is actually in the PRD Start Date (JIRA) field in my JIRA project. iScreen Shoter - 20250203171200266.png

Accepted answers

Bill Sheboy

Hi @Betany Riley

First, I recommend writing that smart value expression to the audit log, using the Log action. That will help diagnose rules like this.

Next, your rule is trying to update an issue in a different project, and I hypothesize your rule has a single-project scope in the details at the top of the rule.

The scope must be multiple-project or global to make the edit. (I recommend multiple-project to limit / narrow the scope for rules like this). Please work with your Jira Site Admin as they will need to help change the rule scope in the global rule settings.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Betany Riley

First, I recommend writing that smart value expression to the audit log, using the Log action. That will help diagnose rules like this.

Next, your rule is trying to update an issue in a different project, and I hypothesize your rule has a single-project scope in the details at the top of the rule.

Kind regards,
Bill

Betany Riley_ijgmqv

Hey @Bill Sheboy ! Thanks for the quick response and pointing out a piece of information I should have added to the main ticket. I did make sure that this automation was a global automation. I will add that to the description.

Bill Sheboy

Thanks for that info, @Betany Riley

Would you please post the complete smart value expression used to update that date field?

Also, is the PRD Start Date (JIRA) field a date-picker field type, configured in the global (i.e., company managed) settings?

Betany Riley_ijgmqv

Hi @Bill Sheboy !

SmartValue Expression: {{destinationIssue.customfield_10718.substringBetween("\"start\":\"","\",\"end\"")}}

PRD Start Date (JIRA) field is indeed a date-picker field.

I did add a "Log" to the automation, and the log was empty. So that tells me the automation isn't picking up the value from JPD (cf_10718)

I also added myself as the actor on the automation in case there was a permset issue.

iScreen Shoter - Google Chrome - 250205153529.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira-cloud

automation

jpd