Assign Assignee in child issue type with automation

Loic_9eb2s6

Hello,

When I create a child issue (Evaluation), I would like to assign the child issue to an employee (Employee A) with an automation rule.

• The child issue is also created with an automation rule
• The name of the employee A is from a custom field in the Parent issue.
• In the Edit Issue, I put the smart value of the Custom Field with the employees name.

Here is what I have done, and it does not work.

Tomislav Tobijas

Hi @Loic ,

Can you also share what type of field this custom field is where Employee A is set? Are we talking about the user picker or the textual field only?

Btw, as you're within a branch and you're trying to access the value from the parent/trigger issue, you'll have to use {{triggerIssue}} smart value. Basically, instead of

{{issue.customfield_10228}}

you'll need to use

{{triggerIssue.customfield_10228}}

Again, this might vary, depending on this customfield_10228 type.

Cheers,
Tobi