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JPD - Automation: Change "Project start" when "Project target" is updated (Date field - error)

Damian Trutkowski

Jira Product Discovery.

I want to create an automation rule that updates the Project start field whenever the Project target field changes. However, I get the following error:

"Edited issue successfully, however some of the set fields aren't available. Fields ignored:
Project start (customfield_10235)
Unable to find any issue field values to edit: TNCRM-85"

The Project start field exists in my project, and I can see it in the issue view.

I have attached screenshots with all the necessary details.

How can I resolve this issue?

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Accepted answers

All comments

Dick

Hi @Damian Trutkowski Welcome to the Atlassian Community.

I believe that the syntax of the JSON fields command is not okay. Typical examples are given on the Atlassian advanced editing page . Any string on that page can be replaced using {{smart values}} documented on the Atlassian smart values page.

you need to put the new date into a variable, because it's more clear than to use the customfield_10236 value for that and storage of a new value.

your basic format should be like:

{

"fields": {

"customfield_10235": "newdate",

"customfield_10236": "stored date value"

}

with the dates following the described format (depends on you definiition of the custom fields):

Date time picker custom field

A date time in ISO 8601 'YYYY-MM-DDThh:mm:ss.sTZD' format.

<span>1
</span>

"customfield_11442" : "2015-11-18T14:39:00.000+1100"

Damian Trutkowski

Hi @Dick ,

thanks for your prompt response.

I followed your recommendations and tested three different configurations based on the Atlassian advanced editing page and smart values documentation. Unfortunately, I still encountered issues.

I’ve attached screenshots showing the results for each attempt. Let me know if you see anything that might be causing the problem.

Test #1:

Test #2:

Test #3:

Damian Trutkowski

Even when I tried the method from your edited post, I still get the same error.

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Dick

Hi @Damian Trutkowski

I believe all need the .asJsonString suffix to make a string out of an object definition. This is documented on the top of the Atlassian Json functions page.

Kind regards,

Dick

Bill Sheboy

Hi @Damian Trutkowski -- Welcome to the Atlassian Community!

Please note for JPD project rules involving their date fields:

As you see, JPD uses its own, text-based "date" values. These can represent a single date, a date range, a month, quarter, or year. As both of your fields appear to be JPD "date" fields, they can be copied directly (one to another) or they must be parsed to extract / convert the text to a date-type for any increment / decrements, and then repackaged back into the text-based format.

Only JPD users with creator permission can change most of the Idea fields. If your rule actor does not have creator permission, the changes cannot be made. This is a known problem (i.e., design choice caused by the licensing model) with the default Automation for Jira user in JPD rules. The solution is to change the rule actor to a JPD user with creator permission...although that may cause other problems / symptoms, so ensure you test fully.

Kind regards,
Bill

Damian Trutkowski

Hi Bill,

thank you for your answer. I have creator permission and even when trying to copie value straight away from Project target to Project start field it doesn't work.

Bill Sheboy

Please post an image of your complete rule (in one single image) and an image showing the complete edit issue action where the field change is attempted.

Damian Trutkowski

Hello Bill,

please find screenshoots below.

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