nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Field is not updated automatically as expected

Vasileios Theodorou_czla4c

Hello, I have an issue with automation and I cannot understand why it does not work.

So I have ticket A which is tested by ticket B and they are linked as "is tested by" or "tests" respectively. Ticket A has a field Platform version with value 1.25 and ticket B has the Platform version with no value (empty).

What I want to happen is when ticket B changes status to Done that it copies the value of the field "Platform version" from ticket A. And thus having ticket B having as Platform version = 1.25.

This is my automation and it does not work:

Accepted answers

Vasileios Theodorou_czla4c

This is what I did and it finally worked:

Please let me know if it could be done in a different way that I missed.

All comments

Marcos Defina

Hi Vasileios Theodorou, welcome to Atlassian Community.

Based on your shared screenshot, you should be using Copy from Trigger issue on your Linked Issue Action.

You see, Automations works based on a context - When an issue is transitioned to done, your automation starts, and records the transitioned Issue as Trigger Issue.

Then you update the linked issues to similar Platform Version. When you copy from Current Issue under a fork, Current issue is actually the linked issue, not your trigger - So you are copying the value into the same field.

Try using Copy from Trigger issue.

Hope it helps!

Vasileios Theodorou_czla4c

Hello,

I used copy from Trigger issue but now the Platform version is copied from issue B to issue A. I want the opposite. When issue B is Done then copy the platform version from linked issue A and add it to B.

Thanks for the help!

Vasileios Theodorou_czla4c

This is what I did and it finally worked:

Please let me know if it could be done in a different way that I missed.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud