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Automation rules library - broken links to the rule examples

l.seplecan

It can be observed that in Automation library for rule examples links are broken + no automation rule example is working and the past list displaying useful rules cannot be visible. Anchor link redirect to the parent page.

Can someone provide an input or help with a fix?

Regards

Liviu

Accepted answers

Tomislav Tobijas

Hi @l.seplecan ,

Are you referring to the template library within the product itself (e.g. if you navigate to Automation > Templates), or the official Jira automation template library?

If you could just share some additional details (screenshots or links) so someone can check it out.

Additionally, you can probably reach out to the Support team and they could forward it to relevant content departments.

Cheers,
Tobi

All comments

Tomislav Tobijas

Hi @l.seplecan ,

Are you referring to the template library within the product itself (e.g. if you navigate to Automation > Templates), or the official Jira automation template library?

If you could just share some additional details (screenshots or links) so someone can check it out.

Additionally, you can probably reach out to the Support team and they could forward it to relevant content departments.

Cheers,
Tobi

Bill Sheboy

Hi @l.seplecan

Adding to the answer from @Tomislav Tobijas

Sadly, that automation library (formerly called the automation playground) has become neglected for well over a year, with broken links as the rules were renamed / recreated or deprecated due to feature changes. I just did a quick check and even the rules I specifically bookmarked are gone.

You can try contacting the Atlassian Support team to learn more, however I suspect they will recommend using the rule templates embedded within the projects in Jira.

There are other "templates" described in the knowledgebase, but unlike the templates they cannot be downloaded / directly added to projects.

Kind regards,
Bill

l.seplecan

Hi Bill,
Thanks for the outcome. I've raised also a ticket to Atlassian support and got the answer. It was without any scope and clearance: "We will", "it was...." - I was expecting a possible solution or even try to find one, anyway we need to skip this subject because it out of our control and endless.

Thanks

Tomislav Tobijas

Hey @l.seplecan ,

I talked with Atlassian staff about this a week or so ago and as far as I know, they've escalated it internally.

As far as I can see, the playground is now operational (although, I didn't check all rules). Can you try opening the following link and see if you're able to see rule details: https://www.atlassian.com/software/jira/automation-template-library/rules#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC?

Cheers,
Tobi

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