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change status of Issue within issue

SW_yk28sa

I'm starting to try out Jira Business projects because we need a solution for smaller teams and smaller projects outside of software developement.

I can't change the status of an issue in the issue - only by drag an drop into a different colum or in the list view.

Is there a way to enable this? What am I missing?

Accepted answers

Atlass Monster

You must have already the permission to transition them - Transition issues, otherwise you won't be able to transition them at all.

What exactly happens when you click on the blue (in this case) " In Progress " status? Are you able to see the entries for other statuses and click something?

Maybe the workflow scheme prevents jumping from ToDo to Done, for example and you didn't catch that?

All comments

Atlass Monster

You must have already the permission to transition them - Transition issues, otherwise you won't be able to transition them at all.

What exactly happens when you click on the blue (in this case) " In Progress " status? Are you able to see the entries for other statuses and click something?

Maybe the workflow scheme prevents jumping from ToDo to Done, for example and you didn't catch that?

SW_yk28sa

The permission to transition has "any logged in user"

When i click on the status - in this case In Progress - nothing happens. I don't see the other status like normal.

The Workflos allows to transition every status to every status.

SW_yk28sa

So I tried again and now it works..i changed nothing! So I guess Jira didin't like me yesterday.

Thanks for your help!

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