How to add new resolution type under close issue resolution type drop down.

Carolene

 

When we change the status of the ticket to resolve, A close issue screen will be displayed where we have to choose the resolution type. By default there are some drop down option but I want to add some more option in the resolution type drop-down. Kindly assist.

Benjamin_tmh9yg

Hi @Carolene ,

 

You'll need Jira Product Admin access. You'll need to access the admin issues page. There you will find the resolutions page where you can add resolutions.

Here's the documented steps to guide you:

 

https://support.atlassian.com/jira-cloud-administration/docs/configure-statuses-resolutions-and-priorities/

 

All the best!