I have a user who is requesting to change User Stories child to Features. I am wondering if this is possible and if so how would it be done. Is it a permissions issue?
Hello @Reggie_Hicks
I think we need more information to answer your question.
Is the user trying to change an existing issue from one issue type (User Story) to another issue type (Feature)?
Is the user wanting to be able to create child issues under a User Story issue type, and have those child issues be named "Feature"?
Perhaps if you provide some annotated screen images to illustrate what the user wants then we will be able to offer advice.
The customer was really vague with his request, but he is stating that he is not able to create child user stories. He is also not still not able to set the parent of a User Story to be a feature.
The native Issue Type Hierarchy for Jira is
Epic (level 1)|-- standard issue types (level 0) i.e. Story, Bug, Task |-- subtask issue types (level -1)
An issue's parent can be of an issue type in the level directly above it, and its children can be of an issue type in the level directly below it. An issue cannot have a parent or child issue that is from the same level.
Looking at your image I see this in the breadcrumbs
Project / {Project name} / TBCRE-24 / TBDRE-25
That tells me that
- TBDRE-24 is an Epic at level 1
- TBDRE-25 is a child under the Epic, and one of the standard issue types at level 0
I see that in the image the user has clicked on the Add button and the Subtask option is available. For the issue being viewed (TBDRE-25) the only type of child issue that can be added is one from level -1 - the subtask issue types level.
Now I have a few more questions.
1. What type of project is being used. Get that information by finding the project on the View all projects page under the Projects menu. Then look at the information in the Type column.
2. Does the Feature issue type already exist for this project?
If it has already been created at level -1, then the user can click on Subtask and get an entry field where they can select Feature. If Feature doesn't exist there, but Feature issue can be created by clicking on the Create Issue button, then Features are a level 0 or level 1 type of issue and cannot be made a child of another level 0 issue.
Company-managed project
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