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How to create a board with ranking (that works)

Marc-Olivier Girard

Hello, I am trying to create a board to reorganize a list of issues relative to each other that come from different queues. Before anything, I am admin and lead of the project and the settings of those roles allow for every checkable permission in the "Manage roles" window.
So, I start by creating a filter with the following expression, making sure to, as per the doc, finish with "ORDER BY Rank ASC"

project = redacted_project_name and priority in (Highest, High) AND statusCategory in ("In Progress", "To Do") ORDER BY Rank ASC

It does return the right list of issues I'm after.

I then proceed to create a board with a single "filter results" gadget. I add the rank column as well. I should then see a "add ranking" button, but nothing. I review the board and can't reorder the issues. The ranking column is there with a bunch of hex values (0|i00xbb, 0|i00knj, 0|i00y4n, etc)
I checked a few posts about that and made sure I had the right permissions. I can't seem to have the same project settings layout as mentionned in the post I read, too.
Any pointers or thing I might have missed?

Thanks!

Accepted answers

Trudy P Claspill

Hello @Marc-Olivier Girard

Welcome to the Atlassian community.

Can you provide a link to the post you referenced?

Can you provide screen images showing us the board you have created?

Because you mentioned the "filter results" gadget I think that perhaps you have created a Dashboard.

https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/

Dashboards are a reporting mechanism. You cannot change the issues from a Dashboard display (usually).

What you need to create is an Agile Board.

From the global navigation at the top of the page, select the search field (or press /) and select Go to all: Boards. Then select Create board in the upper right of the screen.
Select the type of board you want. I suspect you want a Kanban board.
In the next screen indicate that you want to create the board from a filter
In the next screen select the filter you previously created, give the board a name, and give the board a location.

Then you should have an agile board where you can drag and drop issues to change their rank. You may need to do some configuration of the board, as it will automatically create separate columns for each status rather than putting all issues into a single column.

All comments

Florian Bonniec

Hi @Marc-Olivier Girard

If you saved your filter with ORDER BY Rank ASC you should not have the option to Add ranking from the board because it's already there.

The rank value you see is lexorank value use to order issue. It's not supposed to be readable for a human as you order issues in your board but it will also order them across other boards is the issue present in it.

Do you have an error when trying to re-order issue in your backlog ? Permission you need should be Schedule permission as well as edit permission on the project.

Regards

Trudy P Claspill

Hello @Marc-Olivier Girard

Welcome to the Atlassian community.

Can you provide a link to the post you referenced?

Can you provide screen images showing us the board you have created?

Because you mentioned the "filter results" gadget I think that perhaps you have created a Dashboard.

https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-dashboards/

Dashboards are a reporting mechanism. You cannot change the issues from a Dashboard display (usually).

What you need to create is an Agile Board.

From the global navigation at the top of the page, select the search field (or press /) and select Go to all: Boards. Then select Create board in the upper right of the screen.
Select the type of board you want. I suspect you want a Kanban board.
In the next screen indicate that you want to create the board from a filter
In the next screen select the filter you previously created, give the board a name, and give the board a location.

John Funk

Hi Marc - Welcome to the Atlassian Community!

Are you talking about Boards or Dashboards? They are different. And you referred to one as having a filter results gadget which is used by dashboards not boards

Marc-Olivier Girard

Thank you Florian, that was a lightning fast reply. I had no errors with my procedure, I only could not drag/drop the issue items around. There's Trudy who provided the missing piece, I was not creating the right kind of board. Cheers!

Marc-Olivier Girard

Hi Trudy! thank you for your answer. So, I can't seem to find the post I mentionned, but I recall it mentionned project settings -> general -> permissions. You did find the missing piece of my puzzle, which is the type of board I was attempting to create. I followed the steps suggested and got what I wanted. Thanks!

Marc-Olivier Girard

Hi John, thank you for your answer. It was indeed that. I accepted Trudy's answer given the provided steps to create a kanban instead. Cheers!

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