Mention Notifcations not Working

Question

I have two projects that both use the same notification scheme.  One project will send email notifications when I do an @soandso, but the other will not.  I've looked through the many settings pages and am unsure what I am missing.  Any help would be appreciated.

NOTE: To be clear, it does populate the names when I do the @.  I saw some other community questions....

Manne Kjærby - ProProces · Answer

Arh okay! We have all been there in one way or another :-)

Glad you figured it out.

Michael Gaskin · Answer

The issue was silly!  I had a different email sending address on this specific project, which got caught in Mimecast.  Silly mistake on my part!

Michael Gaskin · Answer

Thank you for the response.  I assumed that because there is no mention of choice in the notification scheme.  I was grasping at straws...

The end-user does have access to the project.  Also, when I send it to myself, I do not get the mention either and my personal settings allow for getting your own mentions.