Why does the hierarchy break in List view on Jira projects?

Question

Okay header kinda explains it.

When you first enter the list view, you're given all of your issues presented in a hierarchical way (epic -> subtask) as shown on screenshot #1.

But if you decision to filter by assignee or anything really, the hierarchy breaks.

I don't know about you but the expand/reduce indentation is pretty useful visually lol.

Am I doing something wrong or is this by design?

Hannes Obweger - JXL for Jira · Answer

Hi @Yousif Hassan

I don't know if this in it itself justifies additional tooling for you, but just to put it out there in case it is useful:

If you're open to solutions from the Atlassian Marketplace, this would work as expected using the app that my team and I are working on: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a range of advanced features - including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting - and works across any number of projects.

Plus, as you filter your issues, the active issue hierarchy is maintained, e.g. like so:

Any questions just let me know!

Best,

Hannes

Yousif Hassan · Answer

Thanks Benjamin - do you know what the reason is? Why is this the case - seems inconsistent?

Benjamin_tmh9yg · Answer

Welcome @Yousif Hassan

This is by design. Whenever filtering is used, the list of issue turns into a list and all the expanding& collapsing is disabled.

You'll see this message when you try to expand all.