hide queues when selecting a ticket

Question

Recently (today?) the Jira SM cloud has started to hide my open queues when I select a ticket from a queue. When I click on a ticket in the queue I'm looking at, the left nav goes "back to project" and only has the "Queues" header highlighted. This is lousy from a usability standpoint, it means I have to re-select my queue each time I'm done with a ticket.

Is this a new "feature"? If so, can I disable it/revert to the old behavior somehow?

Andy Heinzer · Answer

Hi,

There was a bug in which this left navigation menu was not behaving as intended.  There is a bug ticket over in https://jira.atlassian.com/browse/JSDCLOUD-15815 where we tracked this.  The issue appears to have been resolved already with an update that was rolled out at the end of last week.

Sorry for the inconvenience.

Andy

Bjorn G · Answer

Looks like this was fixed on Friday. Can anyone confirm?

Bjorn G · Answer

Hi @Christopher Yen

Yes, it's that area in the left nav. It goes "Back to project" any time we click on a ticket.