nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Help with fixing errors in trigger.

Лёня Криволапов

Web Request URL:

https://123.atlassian.net/rest/api/2/issue/{{issue.key}}/worklog

The URL(https://123.atlassian.net) is correct

Request Method:

POST

Web request body:

{ "timeSpent": "1d", "comment": "Automatically adding time at 17:00", "started": "{{now}}" }

Content-Type header: application/json

Authorization header: (Basic ...) Снимок экрана 2025-01-27 143858.jpg Снимок экрана 2025-01-27 143935.jpg

When starting, it writes errors in the log:

Снимок экрана 2025-01-27 144448.jpg

Accepted answers

Tuncay Senturk _Snapbytes_

Hi @Лёня Криволапов

Your configuration seem fine at first glance. Is there a reason you don't use the Log Work action instead of making a web request?

Bill Sheboy

Hi @Лёня Криволапов -- Welcome to the Atlassian Community!

The rule you show has

a Scheduled Trigger (likely without any JQL)
a Lookup Issues action
a Send Web Request, trying to reference {{issue.key}}

But there is no issue available to use, only the results of the lookup, and so the URL for the request does not work.

And...the reason you cannot see the Log Work action is the same reason: it is currently displaying the Compatible actions, and without an issue that is not compatible.

There are two ways to solve this:

remove the Lookup Issues action and add the JQL to the trigger, using the Log Work action to add the time
remove the Lookup Issue action and add the JQL to a Branch on JQL, using the Log Work action

Kind regards,
Bill

All comments

Tuncay Senturk _Snapbytes_

Hi @Лёня Криволапов

Your configuration seem fine at first glance. Is there a reason you don't use the Log Work action instead of making a web request?

Лёня Криволапов

I'm just learning automation in Jira.
I was recommended Log Work but I just can't find it.

Tuncay Senturk _Snapbytes_

I see. Is Time Tracking enabled for the project? If this feature is disabled, you may not be able to see the option to log work.

Лёня Криволапов

Yes, it is included

Bill Sheboy

Hi @Лёня Криволапов -- Welcome to the Atlassian Community!

The rule you show has

a Scheduled Trigger (likely without any JQL)
a Lookup Issues action
a Send Web Request, trying to reference {{issue.key}}

But there is no issue available to use, only the results of the lookup, and so the URL for the request does not work.

And...the reason you cannot see the Log Work action is the same reason: it is currently displaying the Compatible actions, and without an issue that is not compatible.

There are two ways to solve this:

remove the Lookup Issues action and add the JQL to the trigger, using the Log Work action to add the time
remove the Lookup Issue action and add the JQL to a Branch on JQL, using the Log Work action

Kind regards,
Bill

Лёня Криволапов

Thank you very much for your help.

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