Unable to View Projects Despite Admin Access

atwallets

 

 

Hello,

I am encountering an issue where I am unable to view my projects in JIRA despite having admin access. When I try to access them, I receive the following error message:

"Something went wrong on our end."

Here are the details:

• Hash: 11HT70C
• Trace ID: f596421fcd5f4ca4b07c038599063168

I have already tried the following steps:

1. Refreshing the page.
2. Clearing browser cache and cookies.
3. Using a different browser/device.
4. Checking my internet connection.

The issue persists across all attempts. Could you please investigate this issue and let me know how to proceed?

Thank you for your support.

Pavel Junek

Hi @atwallets,

Welcome to Atlassian Community!

Atlassian Cloud have "Active incident":

Please see https://jira-software.status.atlassian.com/ for actual info.

Pavel