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Cant add to Teams, they may not have access to teams in your Organisation

Amanda TAY

Hi,

I am getting this error for some of the members in my team. How do i go about resolving this?

TIA!

Best regards,

Accepted answers

Kishan Sharma

Hi @Amanda TAY

Try granting Browse users and group permission to the users who are getting added to the team. This error can also happen due to scenarios discussed here https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/

All comments

Kishan Sharma

Hi @Amanda TAY

Amanda TAY

Got it thanks!

RKE2

I ran into the same issue when trying to add someone to Teams. It usually means they do not have the proper permissions or licensing. Make sure their account is set up with the right access, or contact your IT admin to enable Teams access for them!

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