nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

No output using issue.comments.last in Server Automation

Chris Jost

Hi all,

I'm looking to send an automated email with the hyperlinked key, summary, and the last comment on an issue. I attached a picture of how it is currently set up. However, in my testing, there is nothing returned for the last comment, despite there being plenty of comments on the issues. Can you please help show me where I went wrong! Screenshot 2025-01-26 224148.png

Accepted answers

Vishal Biyani_2pr07j

@Chris Jost
Since you are using {{issue.comment.last}} inside {{#issues}}, that is one of the problems.

if you take it out and have something like this, it works.

<tr>
<td>{{issue.comment.last.body}}</td>
</tr>

All comments

John Funk

Hi Chris - Welcome to the Atlassian Community!

Try {{issue.comments.last.body}}

Vishal Biyani_2pr07j

@Chris Jost
Since you are using {{issue.comment.last}} inside {{#issues}}, that is one of the problems.

if you take it out and have something like this, it works.

<tr>
<td>{{issue.comment.last.body}}</td>
</tr>

Bill Sheboy

Hi @Chris Jost -- Welcome to the Atlassian Community!

Your rule is using the bulk-handling smart value {{issues}} to iterate over the issues found. Once inside the iterator, just use the field's smart value to access it.

For example:

{{#issues}}
* {{key}} -- {{summary}}: {{comments.last.body}}
{{/}}

Kind regards,
Bill

Chris Jost

Hi Vishal, thank you so much for the reply! Unfortunately that still shows no output: Screenshot 2025-01-27 172843.png
I do have "process all issues in bulk" turned on though

Chris Jost

Hi John, unfortunately this still didn't give an output I really appreciate your help!!

Chris Jost

Hi Bill, unfortunately comments.last.body did not return any output in my format I really appreciate the help!!
Screenshot 2025-01-27 172843.png

Vishal Biyani_2pr07j

@Chris Jost

Below is the working code. You can adjust the message according to your need. You don't need to use issues.comments as you are iterating via issues already.

The {{issues.size}} issues listed below

<table border="1" cellpadding="2" >
<tbody>
{{#issues}}
<tr>
<td><a href {{url}}>{{key}}</a></td>
<td><a href {{url}}>{{summary}}</a></td>
<td> {{comments.author.displayName}} </td>
<td> {{comments.last.body}} </td>
</tr>
{{/}}

</tbody>
</table>

Thanks @Bill Sheboy for your input

Bill Sheboy

Please re-read my post and the documentation link I provided...

When inside the iterator {{#issues}} ... {{/}} the issue prefix is not used; instead the scope is the iterator.

Chris Jost

Hi all, this may be a silly question but how can I paste my code within here for future reference? Every time I try it gets formatted automatically. Thank you so much for the support as I'm very new to this!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-data-center

automation

data-center

comments