I was using PREMIUM and it was deactivated I want to access the project and change my plan to free, but it doesn't work. What should I do?
Hi @정다희
You should be able to do that from admin.atlassian.com. If not, please contact with Atlassian support (support.atlassian.com). They will help you.
Regards,Seba
I see you have created a support case over in https://getsupport.atlassian.com/servicedesk/customer/portal/74/GROWTH-101114 I would recommend following up in that case with some additional information about which Atlassian Cloud site this is for. From what I can see, as a site-admin you should be able to change the plan for your site.
Andy
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