I see that in standard plan for jsm this template with tiles is available. But when I take a look at the template I do not understand how to create the tiles on the customer portal. Can anybody help me or direct me to good documentation, instructions. best regards Ásta
https://www.atlassian.com/software/jira/templates/customer-service-management?templateModal=com.atlassian.servicedesk%3Anext-gen-external-service-desk&tab=customer-portal
Hi @Ásta Hrönn _RdN_
Tiles on the customer portal are JSM project ins the system.
Each tile represents a JSM project
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