automation rule for a JWM project

Question

I am creating an automation rule for a JWM project. When I set the actor to Automation for JIRA, the following error message appears and I cannot create it. The rule actor for this rule does not have the following permissions required CREATE_ISSUES (project 10494) What could be the cause?

Tomislav Tobijas · Answer

Hey @KOBAYASHI HIROKAZU _JALDX HPI_ ,

Apologies for the late reply - it's been a hectic few days.

I've just tested automation in one business team-manage project and it all works as expected (even if the project access is set to 'Private').

As @Bill Sheboy mentioned below, can you share screenshots of the automation audit log?

Also, few questions:

* What's the project access set to (private, limited, open)?
* What's the rule scope (is it a single project, multi-project or global; you can check that in "Rule details" tab of the rule)?
* How's the create issues action configured?

It would be best if you could share some screenshots so we can try to find out what's going on.

Cheers,
Tobi

KOBAYASHI HIROKAZU _JALDX HPI_ · Answer

@Manoj Kumar Gangwar

Thanks for the reply.

Authority is still attached.

KOBAYASHI HIROKAZU _JALDX HPI_ · Answer

@Tomislav Tobijas

Thanks for the reply.
This is the automation we are using at team-managed.