Remove product from users automatically

Question

Hello,

I had looked this up about a year ago and it wasn't an option, now can't find it in a search. Is it possible to remove paid licenses from users automatically yet? As it stands now, we have to manually go through our active users to remove these licenses, such as Confluence.

The plan is all users that don't use a paid license after 90 days, will have that removed from their account. For example, Bob Smith has JSM Agent, Jira, and Confluence, he has used JSM Agent and Jira everyday but hasn't used Confluence at all, Confluence will be removed.

Ed Letifov _TechTime - New Zealand_ · Answer

Hello, @Charles Newton

No there is not such option in the API, as a single call, this is why apps exist that incorporate this very logic.

Charles Newton · Answer

Thanks for the information. I noticed there are options for delete, deactivate, reactivate and cancel delete accounts. Is there one specific to removing a license for Confluence or Jira after X amount of time?

Charles Newton · Answer

Thanks for the information. Option 2 looks like the better option for what we're looking for. Now I have to run it by upper management.