Power BI throwing an error while validating a JQL Query

Saif Allah AZZAZA

Hello,

I am trying to create PowerBI connector. When I hit the validate JQL button, The following error message does appera:

 

 

aio.jira.connector.exception.InvalidJQLException: the value 'XXXX' does not existe in the field project. I am querying to fecth data from 'YYYY' project. I checked onlien and it looks like  this happens when users are not authenticated but in my case I am connected. My colleagues can create connectors and use the url with no issue. It happens for users who will create their first connector.

Thansk

quentin.leroy

Hello @Saif Allah AZZAZA ,

Quentin from Appfire here; thank you for taking the time to write your question. 

I am glad to hear you have chosen to use the Power BI Connector and your colleagues is able to generate connectors successfully.

Your Jira administrator can enforce the use of Basic Auth, which means you would be ask to set up a username and password in order to authenticate on Power BI. This happens after the JQL validation though. The application perform a validation of the JQL query when you click on Save & Close (more info here in the documentation).

Could you share the exact JQL query you are trying to parse and a screenshot of the error message? That would help me better understand the context.

We also have a great support team, always ready to help and very knowledgeable. They can go deeper into your specific challenge and quickly troubleshoot it.

Looking forward to hearing from you!