Hey all, I see that there are templates available for my Jira Service Management knowledge base, but for the life of me I can't seem to find out where or how to create new templates. Any guidance would be much appreciated!
Cheers
Hello, @Bim Lloyd ! I hope you are doing well.
If you are the space admin you can create new templates by going to Space Settings > Look and Field > Templates.
I hope it helps.
Let me know if you need any help.
Hi @Bim Lloyd
The KB is a Confluence Blueprint.
If you already have a KB space you can create a custom space template that you can use in the space.
https://support.atlassian.com/confluence-cloud/docs/create-a-template/
You will need to have a Confluence license and be space admin of the KB space related to the JSM project.
Thanks Izabela, this worked!
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