nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Trying to log ino the ORG admin account as user left business but password reset not sending

Graham Roberts_94hhux

Worth noting that the password reset isn't even triggering as nothing showing in MS365 message trace either

Accepted answers

Graham Roberts_94hhux

Thank you guys for stepping in to help it's appreciated! Having gone round the houses it was as simple as the user in question had been added to an email suppression list and soon as he was removed the password reset arrived!!

All comments

Marc -Devoteam-

Hi @Graham Roberts

Welcome to the community.

This can only be resolved by Atlassian Support, but based on your free tier you are not eligible to contact Atlassian Support (mentioed in the ToC of the free tier option).

@John Funk , @Hans Polder or @Trudy P Claspill could you help @Graham Roberts

Graham Roberts_94hhux

Thanks Marc, fingers crossed

Trudy P Claspill

Hello @Graham Roberts

Welcome to the Atlassian community.

Your post tags say you are using a Free subscription. Is that accurate?

Are you trying to login using the previous Org Admins credentials? Do you have access to the associated Email inbox?

Is your configuration using Verified Domains and Managed Accounts?

Are your accounts using an Identity Provider for authentication, or have the accounts been independently set up with separate passwords in Atlassian Cloud?

Graham Roberts_94hhux

John Funk

Assistance requested!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

cloud

trello

confluence-cloud

password

reset