Has anybody encountered / resolved this issue with iOS Counfluence Cloud App

Question

Confluence IOS app freezing

IPhone 8 plus, IOS 16.7.10 (latest) No iCloud, no Siri configured

I can not use Confluence App for editing pages, only for viewing.
If I edit any page, the App mostly freezes, I still can type on the page, but nothing else works, like clicking on Update, Undo, Redo

If I close the App, even after restarting the phone, the App always opens up on the same page with the same symptoms: can type, but nothing else works.

Only when I delete the App from the phone completely AND only if I Clear up Usage Data in the Settings >> App Store >> Personalized Recommendations and Install the App again, the App starts normally and works for viewing content, until I edit another page, then this all starts again.

VML Standard · Answer

Dan, thank you for your feedback.

I am sure the app was tested and works on some latest IOS versions.

I doesn't really help me, since I'm stuck with IOS 16 for time being.

I too, am using the latest Confluence Cloud App.

This issue started to happen at some point, a month or two ago, either after one of the App updates or after my content on Confluence grew to some level, which might have broken the app, that is also a possibility.

As I've said, the web gui works fine for me with the same account.

Dan Breyen · Answer

Hi @VML Standard I'm using an iPhone 12 with iOS 18.2.1 and can make a change, have it save and it's not locking up my phone. I'm using the 4.5.1.4 version of the app that just came out within the last few days.  Could it be a possibility of an older iOS/ older App issue?  If I recall correctly, iOS 16 was the latest iOS that would run on an iPhone 8.  Do you happen to know of anyone with the newer iOS that you could try it out on?

Hope that helps.