Hi,
I am trying to setup an automation that will increment a number custom field by 1 each time it cycles through the relevant stages.
The problem I am encountering is that however it set these rules up, the field will only increment from empty to 1, when it cycles through the stages again, the field will not increment from 1 to 2 and so on.
I have tried variations of math operators in the edit issue action, all result in the same, the current format I am using is below
{{#increment}}{{issue.customfield.customfieldID}}{{/}}
When checking the automation audit logs, it states all conditions were met, and the action was successful. Yet the field remains at 1.
I am sure I am missing something, but I see this has been an issue for others in the community, but from reading the forums could not see a clear answer.
From testing it seems the above just sets the field to 1 as opposed to incrementing. If I manually set the field to empty, 0 or 2 for example, cycling through the stages updates the field to 1 every time.
Thank you in advance.
