To change the reporter and asignee for the future isuues

Question

Hi All,

For the current issue, we have specific individuals assigned as the reporter and assignee. However, for future issues, we need to update the reporter and assignee. If I send an email to a specific email address, the issue will be created, but I need assistance in modifying the reporter and assignee settings. Your help with this would be greatly appreciated.

Jeevan Kumar K G · Answer

Thank you so much for your help  @Rodrigo _Elevatic_ @Manoj Kumar Gangwar

Rodrigo _Elevatic_ · Answer

Hi @Jeevan Kumar K G,

Automations will be the best solution. Addiung to Manoj's answer, you can also set the Default Assignee value on your JSM, which could temporarily help before testing your automations.

Guide by Devinity - Jira Automation Basics

Atlassian Docu - Exploring JSM...

Jeevan Kumar K G · Answer

Hi @Manoj Kumar Gangwar  Can you please explain the automation steps

Thanks in advance