Updating cascading field with trigger issue value

Narsha Bachoo

Hello,

I am trying to build an automation where I am creating a new issue. While creating this, some field values need to be updated with the triggered values. 

One of the field that needs to be updated is a cascading field. I have tried using some of the JSON examples on the community but in vain. 

I have also tried editing it in the same action as when the issues is being created, but it is still not working. 

Can you please advise?

Thanks,
Narsha

Bill Sheboy

Hi @Narsha Bachoo 

For automation questions, please also post an image of the audit log details showing the rule execution.  That will provide context for which steps processed and the issues impacted.

Until we see that...

Please post the text you are using for that JSON expression, and not just an image of it.

And, are you trying to update the trigger issue or the newly created issue?

• As written, your rule is updating the trigger issue with its own data for the cascading field
• To update / set the values in the new issue instead, please add the JSON in the Create Issue action

Kind regards,
Bill