nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Could I close the ticket by email?

Jacco Van Der P

Accepted answers

Meck

Hi Jacco,

I'm not sure, but I think you could setup an automation rule at JIRA Service Desk to do it.

https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html

I think you can create something like #done at comment will be able to close the ticket.

Regards,
Lameck.

All comments

Meck

Hi Jacco,

I'm not sure, but I think you could setup an automation rule at JIRA Service Desk to do it.

https://confluence.atlassian.com/servicedeskcloud/automating-your-service-desk-732528900.html

I think you can create something like #done at comment will be able to close the ticket.

Regards,
Lameck.

Steven F Behnke

The fuzzy-text search works pretty well for that!

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