Jira Automation - Issue in creating rule for multiple look up values

Naveen Chauhan_p4bt1e

Hi everyone,

I need help creating an automation rule in a Jira company-managed project.

Here’s what I’m trying to achieve:

• I have a custom field of type "text" called "Plugin ID", which contains various values (e.g., 180123, 172345, 201298, 327186, 345231, etc.).
• I want to create an automation rule that:
  1. Checks for specific values in the "Plugin ID" field.
  2. Updates another custom field called "Action" based on the matched values.

Desired Rule Behavior:

• If "Plugin ID" is 180123 or 201298, set "Action" to update.
• If "Plugin ID" is 172345, 327186, or 345231, set "Action" to configure.

The challenge I’m facing is understanding how to define a single rule condition that looks up multiple values for this field.

Any guidance or examples would be greatly appreciated!

Rilwan Ahmed

Hi @Naveen Chauhan ,

Welcome to the community !!

You can achieve this by using "Add a Branch" --> Current issue 

For "IF: Add a condition", select Issues Matches JQL
Add JQL condition as "Plugin ID" in (180123, 201298)

For Then: Add an action, select Edit issue --> select Action field and set value 'update'

Add one more branch and create same rule like above for "Plugin ID" in (72345, 327186, 345231)

Your rule should look like this. Please note: I have used Epic name and Priority in my jira as an example and created for Create issue action. You can create same for Create issue, Edit issue etc.