How do I create separate automation rules to automatically close issues?

jacob.aicher

I have a very simple Jira project setup where I have Epic, Story, and Sub-task issue types. My process is as such:

1. I create an Epic
2. I create one to many Stories under the Epic
3. Each Story may have one to many Sub-tasks under it

I currently have an automation rule the will automatically close the Story when all Sub-tasks are marked Done. 

I'm expecting that the same rule would fire for the Story to Epic relationship, but it's not happening. 

I'm thinking that I may need to create a separate rule in some capacity but I'm getting a little lost and hoping someone can help me. 

Trudy P Claspill

Hello @jacob.aicher 

Welcome to the Atlassian community.

To help you debug your automation please provide the following information.

1. A screen image that shows your entire rule.

2. A screen image that shows all the details from the Rule Details page.

3. Describe the scenario where you expect/hope the rule works to also close Epics.

One thing that may be affecting your scenario is that the rule may not be getting triggered if it is the rule that causes the Story to be closed.

There is a checkbox on the Rule Details page that you have to check if you want the rule to be triggered by actions that are completed when an Automation Rule executes.

If that box is not checked, and the rule is triggered by the transition of an issue, then when the rule is initially triggered by transitioning a subtask, and the rule then closes its parent story, the transition of the parent story will not retrigger the rule to assess if the parent epic should be closed.