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Adding Column to Board

Michelle Flanagan

Hi,

We are trying to add a column to our board, me and my co-worker both have administrator level of access and I'm the Project Lead. We looked up how to add a column and did that, however it gives us an option to "Create a Status," not sure what that means and then when adding that the column or "status" is grayed out and not bright like the columns. How do you add a column now because everything I've looked up that we've tried is not working for that.

Thanks,

Accepted answers

All comments

Adrián García González

Hi @Michelle Flanagan,

Columns are used to display issues and issues will be placed in columns according to the status we have assigned in the project workflow.

To add new columns simply use the + button in the dashboard configuration in the Columns section. I leave you documentation about it: https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

2025-01-10 17_34_57-SKP board - Agile Board - Jira.png

I hope you find it helpful, best regards!

Trudy P Claspill

Hello @Michelle Flanagan

Welcome to the Atlassian community.

The first question we need you to answer is what type of project are you using?

To get that information go to the Projects menu and select the View All Projects page. Find your project in the list, and tell us what it says in the Type column.

Second, when you say you have Administrator level of access, do you mean Project Administrator only (able to access Project Settings), or do you mean Jira Product Admin access also (clicking on the gear icon near your avatar reveals options like System, Projects, and Issues)?

Lastly, can you provide a screen image of the Columns/Status page you are viewing?

The ability and method to add columns and statuses depends on the type of project and your access level. With the additional information above we can ensure that we provide an answer that is applicable to your situation.

Michelle Flanagan

Hi, thank you, looks like we use a "Team-managed business" type project. I think I can access both. When I click on the gear by my avatar this is what I can select below. Please see screenshots of level of access and the new board we created is called "Sent to AHRQ for Review" and it looks very different than the rest of our original columns...We used to be able to just click on the + sign all the way on the right and simply add a column. We never got this "Create Status" box. Is that how it is now?

JIRA 3.PNG

Trudy P Claspill

Hello @Michelle Flanagan

Thank you for that additional information. That is very helpful.

With a Business project, you get one board created with the project itself. That is the board you shared in this image. Business projects get one and only one board like this.

In a Business project board, each column is a Status for the issues in the project. Statuses tell you what "stage" of work the item is currently in; i.e. To Do, In Progress, or Done.

When you add a Column that is equivalent to adding a new Status to your workflow (the stages/statuses that the issue progress through). That is why you are being prompted to provide a Name for the Column/Status.

The pull-down list below the Name field is asking you to identify the Status Category for this new Status value.

Jira has three Status Categories. They are color coded, and the color is what you see as the background for that Statuses that are in that Category. The Status Categories and colors are:

Status Category Name	Color
To Do	gray
In Progress	blue
Done	green

Every individual Status value is associated with one of these Status Categories.

When you add a new column/status to the Business project you have to indicate the Status Category to which it belongs.

Since work typically progresses from "To Do" to "In Progress" to "Done", the columns on the boards are typically arranged from left to right, gray > blue > green

When you say you looked up how to add a column, can you provide us with a link the the instructions that you followed? The instructions that you found may have been for another type of board that is available in Jira.

With that additional information, what is it that you need help accomplishing at this point?

Michelle Flanagan

Hi, Apologies for the delay, thanks for getting back to me about this. This is what the instructions I was looking at for this, Add, rename, or delete a column from your board | Jira Work Management Cloud | Atlassian Support.

I've seen the mention of workflow no other things I've been reading on the site as well and we don't have anything that relates to this either. We used to be able to add columns with no problems to our JIRA board and we don't want to add a status we want to add a new column. Has something changed with JIRA that we can't do this anymore?

Thanks,

Michelle Flanagan

Thanks, when I click the plus sign on our board this is what comes up for me, a box that says what's below.

Michelle Flanagan

This

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