Confluence page went missing after removing restrictions from inactive users

Question

So we had a page that we couldn't access in any way and once i remove the restriction from the users that had access to it the page went missing and now i can't access it to manage it nor find in the confluence space that had it.

Is there any way for me to manage the access or permissions of it so i can restore the access to the file?

mario.dominguez · Answer

Basically the issue was that for freeing up all restriction to each page I had to click on all the lock icons for all the users/groups that have permitted access. By doing so you remove all inherited restrictions to the page.

After that the page will go accessible again.

What Support said:

mario.dominguez · Answer

Thanks!

I've checked all those other sections and it does not appear, very weird. And if I search for that page in the space itself there's nowhere to be found...

I've opened a support ticket with Atlassian Support and as soon as I have updates I'll update it here as well.

Trudy P Claspill · Answer

Hello @mario.dominguez

Welcome to the Atlassian community.

Navigate to Space Settings for that space.

Check the various options under Content to see if the page has been moved to the Trash, has become hidden, or still has restrictions on it that are preventing it from being seen.

Pages can inherit restrictions for parent pages also, so you may need to look at the predecessor pages to see if a restriction from a higher level has made the page inaccessible.