what kind of support do you provide to paying clients?
Forums excluded
If your support on premium is a forum, then forget
Hi and Welcome,
the Atlassian support offers you can find here
Atlassian Support Offerings | Atlassian Support | Atlassian Documentation
BR
Kai
Hi @Intuitive Code AI
Welcome to the community.
All information can be found here; atlassian-support-offerings
URL for support is; https://support.atlassian.com/contact/#/
May I add: In other words, this forum — the Atlassian Community — is something one can use in addition to Atlassian's support offerings (unless you are using a free Atlassian product. Then you must start here). That said, many people find it useful to start here for nonurgent issues.
-dave
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