I've turned on the JSM Chat feature in Teams. How do I adjust the notifications?

Question

I've got the Agent channel in Teams turned on, but I need to adjust the notifications so that I'm not getting the comment update notifications, only those for new issues.  Is this possible?

Fabian Lim · Answer

Hi trThomas,

I don't think this is possible even in 2026.  But it's a good idea so that you don't get bombarded with messages.

Regards,

Fabian