Why is dark mode messed up on iPhone

Question

I am attaching a screenshot of the same ticket on my browser on my PC and in the Jira app on my iPhone. Sometimes in some tickets, the text in dark mode comes in as a light blue that is almost impossible to read. How can I fix this? You can see that one is readable and the other isn’t  but it’s the same ticket

Lucas Modzelewski _Lumo_ · Answer

I’m not sure - maybe they don’t apply a proper style reset in the mobile app or something...

But I totally feel your pain! As an Android user, every time I use the Booking or Airbnb app, I have to switch to light mode because some parts are completely unreadable in dark mode. 🙃

Michael Coughlin_so7ysf · Answer

This happens frequently. But let's say this is true, why does JIRA on the desktop in Edge browser display it in a useful way while JIRA app on IOS dark mode cannot?

Lucas Modzelewski _Lumo_ · Answer

Hmm, just a guess, but this is probably the original styling from the email, as it looks like this ticket was raised via email. It it appears only sometimes then you can check if all email requests are styled this way / cause problems

Check out this thread as well: https://community.atlassian.com/t5/Jira-Service-Management/Email-handler-creates-tickets-in-plain-text-rather-that-HTML/qaq-p/1803426