Hello,
My team will soon start using JIRA and Greenhopper for Agile Scrum.
I know that JIRA allows you to Flag a Sub-Task as an impediment. This causes a "!" icon to show up next to the issue when you look at the Sprint in Greenhopper.
My question is this: From your experience, does this impediment flag work better or would you suggest that I create a custom status for the sub-task called "Impeded" and update the sub-task's workflow to move an In Progress issue to Impeded and back. In this latter case, I will also create a custom column in Greenhopper called "Impeded" and map the Impeded status to this column.
What are the pros and cons of either approach? From your experience, does one approach work better than the other from a visual and reporting perspetive?
Thank you.