nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

User Getting Error When Attempting to View Dashboard

Martinez_ Diego

Hello,

I created dashboard for a user to monitor any tickets the user's associates submit. The tickets the users can submit to are mostly jira service projects. Only one user needs to see and monitor the dashboard, I did give them a jira service agent license. Do I have to add the jira user to each of the projects? I can view the dashboard normally

Screenshot 2025-01-06 154931.png

Accepted answers

Mike Maurer

Hi @Martinez_ Diego ,

yes the user needs permission for all relevant projects.
The user needs also permissions to the filters that are used for the dashboards.

Kind regards

Mike

All comments

Mike Maurer

Hi @Martinez_ Diego ,

yes the user needs permission for all relevant projects.
The user needs also permissions to the filters that are used for the dashboards.

Kind regards

Mike

Martinez_ Diego

Thanks Mike, it looks like once I gave permission for the user to view the filter, it worked.

Mike Maurer

Perfect!

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