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Email notification of Version Name when status changes

Hex.Persephone

Hi!

I'm trying to get the Version Name of the FixVersion (s) saved on a given issue, which is the trigger,

but the value that is returning is a numeric string, not the actual name of the Version.

What would be the correct email automation instruction to use?
here is what I have tried so far:

Accepted answers

Bill Sheboy

Hi @Hex_Persephone -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

what type of project is this (e.g., company-managed, team-managed, etc.),
an image of your complete automation rule,
images of any relevant actions / conditions / branches,
an image of the audit log details showing the rule execution, and
explain what is not working as expected and why you believe that to be the case.

Until we see those...

Smart values are name, spacing, and case sensitive. And the Fix Versions field is a list of values. To get the names of all of the Fix Versions for an issue as a comma-separated values list, that would be this:

{{issue.fixVersions.name}}

To learn more, please see this documentation: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.fixVersions--

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Hex_Persephone -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

what type of project is this (e.g., company-managed, team-managed, etc.),
an image of your complete automation rule,
images of any relevant actions / conditions / branches,
an image of the audit log details showing the rule execution, and
explain what is not working as expected and why you believe that to be the case.

Until we see those...

{{issue.fixVersions.name}}

To learn more, please see this documentation: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.fixVersions--

Kind regards,
Bill

Mike Maurer

Do you need the Fix Versions of the Trigger-Issue?

In this case you can use:

If you need more help: I've created a Automation today, which copies the single Fix Versions of Jira Delivery tickets to single labels of a custom label field in linked ideas in Product Discovery.

And I had to try a lot!

Mike Maurer

I tried it and in worked.

Multiple versions are divided with a comma.

E-Mail-Output:

Hex.Persephone

thank you @Bill Sheboy Bill and noted

@Mike Maurer yes that worked thank you!

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