How to provide processor role access in this group - L2_Global_Biz_Finance_PTP or ITSM_Dashboard_Biz_Finance_PTP
Hi @Jones Alangaram and welcome,
for my knowledge, there is no native setting to make the bot respond only when it is @mentioned in a response/request channel.
Atlassian Assist is designed to monitor configured request channels and automatically recognize help requests, create/manage tickets, and interact in those conversations.
Hope this clarifies,
Fabio
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