How do I change the e-mail address to which invoices and billing notes are sent?
Hi @Ofer Ballin
Welcome to community!
https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/#Add-a-billing-admin should help you with this.
Hello Fazila.We are facing the same challenge.We are looking for a way to change the recipients of the monthly billing mail.However, a new billing contact or admin is not an option for us.A billing contact has too many authorisations.So far we have not found a place in the billing administration where we can change the recipients.
CheersAndreas
Hi @Andreas Kemper
Is my understanding correct that you know how to add a new billing contact but you do not want to add as they have more access?
A billing contact can: Manage payment details Pay invoices Add and remove billing admins and business contacts Upgrade, downgrade, and cancel plans Receive billing-related emails and notifications
A billing contact can:
Manage payment details
Pay invoices
Add and remove billing admins and business contacts
Upgrade, downgrade, and cancel plans
Receive billing-related emails and notifications
Which of these you do not want them to do?
Hello @Fazila Ashraf.Thanks for the quick response :-).
I don't think the problem is that complicated.Currently, the mails with the invoices are sent to the two contact addresses that are stored as billing contacts in the system.
However, I would now like the email with the invoice to be sent to an additional recipient. This recipient does not work with Jira at all.So I don't need to manage any authorisations or roles.
Can this be set somewhere?BestAndreas
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