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Get Jira data for excel plugin can't export status transition

Mohamed El-Berbawy

This week I can't export normally Jira data using "Get Jira Data for excel" as my selected fields contains status transition columns.

It works fine if I remove them !

This feature was working fine sine 1 week.

No errors , just keep loading with message "importing from ..."

Thanks

Accepted answers

Tomislav Tobijas

Hi @Mohamed El-Berbawy ,

I've managed to replicate issue on our sites. Although there's no open bug related to this, I've reached out to the Support team to take a look at it.

I'll forward any info as soon as I get it.

Cheers,
Tobi

All comments

Mohamed El-Berbawy

Screenshot 2025-01-05 133249.png

Tomislav Tobijas

Hi @Mohamed El-Berbawy ,

I've managed to replicate issue on our sites. Although there's no open bug related to this, I've reached out to the Support team to take a look at it.

I'll forward any info as soon as I get it.

Cheers,
Tobi

Mohamed El-Berbawy

the case just fixed and the report export works fine now.

Case can be closed.

Thanks for your following-up

Tim Davis_klws5n

Hello, is there a bug ticket for this issue? I am also no longer able to import 'Status Transition' data using 'Jira Cloud for Sheets'.
This was working the last time I used the sheet in Dec.

Tomislav Tobijas

@Tim Davis I've tested import this morning and it was working fine (as @Mohamed El-Berbawy also mentioned). However, I've reached out to the Support team and they should be looking at it as we speak. I suspect they might be creating new Bug on the JAC if they manage to replicate the issue. I'll share any updates as soon as I receive them.

Meredith Weeman

Hi Tobi and everyone,

I came across this post as I an experiencing a new issue regarding trying to pull out Status Transition data into Excel (via Jira plugin). I have noticed a new issue (since December) whereby the status transition data is truncated: as in, not all status transitions are being pulled out into Excel. For example, I have stories that started in New > Refinement > Dev Ready > etc. etc. but for no apparent reason, the status transition for a story is not pulling out the first few statuses. There seems to be no consistency either - some stories all status transition history is pulled, some start in the 3rd status, some in 4th, etc. I wanted to commented on this post because possibly this could be related to whatever the issue was in January? Thanks! Meredith

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